Process

Patients & Their Families

Much of what makes choosing a home health care agency so difficult comes from the fact that it’s an important decision for controlling chronic disease and helping a patient regain his or her independence through rehabilitation services. Because we understand that, our team is focused on making it as stress-free as possible.

That begins with an unmatched experience in inpatient care. Our home health care staff builds personal relationships with each patient and helps guide them toward their home health care goals. Every patient gets a proactive team that uses clinical practices and chronic disease care to meet their needs. Why? Tender Care Health Services was founded by an experienced nurse with a passion for patient advocacy and ensuring true patient-centered care in the place where it matters most – their own home.

Tender Care Health Services' ultimate goal is to help patients avoid emergency room visits and unplanned re-hospitalizations. Therefore, we work toward increasing a patient’s ability to function independently at home and help them live healthy, fuller lives.

Chronic disease is a serious, long-lasting condition that impacts people worldwide. It can be controlled, but not cured. According to the Centers for Disease Control and Prevention, chronic disease is the leading cause of death and disability in the United States. It accounts for 70% of all deaths in this country and is the major cause of premature death around the world, even in places where infectious diseases are rampant, according to the World Health Organization.

Chronic diseases are the most common, costly health problems, but they are also the most preventable. That’s where our philosophy takes flight.

Doctors & Case Workers

Tender Care Health Services is a true patient-centered care agency, developed by industry professionals, trained nurses, and clinicians, who carry a passion for improving the patient’s experience and providing them with genuine advocacy along their path to a better quality of life.

Not only does our founder, Ann McConnell, have an extensive background in nursing and home health care, but our clinical staff is highly trained and certified in the Home Based Chronic Disease Management Model, giving them a unique perspective on patient care. We partner with doctors and case managers to provide insight into the home so that they can determine the best plan of care.

Our focused Plan of Care emphasizes patient self-management, rendering quality results for patients – they learn to manage their condition better from the start, preventing further complications and allowing them to get more out of life. In this capacity, we are prepared to be health partners in chronic disease management for your patients.  Our top ratings and unique Enhanced Care Model approach to patient care guarantee that we can help them regain independence, a better quality of life, and prevent further hospitalization.